Privacy Policy

Your privacy is important to us at Shipjalo. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

Information We Collect

We collect information you provide directly, including:

• Name, email, phone number
• Shipping addresses
• Package and delivery data
• Business or courier details (for SaaS clients)

We also collect usage data, such as:

• IP address
• Browser type and device information
• Pages visited and time spent on our platform

How We Use Your Information

We use the data collected to:

• Provide and improve our services
• Process shipments and deliveries
• Communicate with you regarding your account, shipments, and updates
• Improve security and fraud prevention

Third-Party Services

We may use third-party tools (e.g. payment processors, analytics providers) to help us operate our services. These providers are obligated to keep your data secure and confidential.

Data Retention

We retain your personal data for as long as needed to fulfill the purposes described above or as required by law.

Security

We implement industry-standard security measures to protect your personal information. However, no system is 100% secure, and you use the platform at your own risk.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the data we hold about you
• Request correction or deletion of your data
• Withdraw consent where applicable

To exercise these rights, please contact us.

Changes to This Policy

We may update this Privacy Policy. We encourage you to review it periodically.

Contact

If you have any questions about this Privacy Policy, please email: [email protected]

Last updated: June 26, 2025